Yes, most riders save money over time.

While the upfront cost may seem higher than traditional chain lube or occasional shop visits, the DecaWatts system dramatically reduces drivetrain wear. By keeping your chain fully decontaminated and properly waxed every month, chains last significantly longer and, more importantly, so do cassettes and chainrings, which are far more expensive to replace.

Many customers find that avoiding even one cassette or chainring replacement more than offsets the cost of the subscription. Add in fewer shop visits, no cleaning supplies, no tools, and no time spent on maintenance, and the savings become clear.

In short: you’re not just paying for chain care; you’re paying to replace parts less often, ride a better-performing bike, and avoid unnecessary maintenance costs.

Yes, unequivocally.

Even if you already wax your chain at home, our subscription will still make a meaningful difference. Each chain we service goes through over two hours of full decontamination and professional re-waxing, allowing us to achieve a level of precision, cleanliness, and consistency that simply isn’t possible at home or at a typical bike shop. Every trace of old wax, grease, and contamination is removed before fresh wax is applied, ensuring the chain is truly reset each time.

Beyond performance, the convenience is unmatched. You don’t need to strip, clean, heat wax, or manage timing; we handle everything for you. This controlled process not only delivers consistently low friction and quiet operation, but also allows chains to last significantly longer, because they are fully decontaminated before every single re-waxing cycle.

In short: better results, longer chain life, and zero effort on your part.

To deliver the best possible results, all DecaWatts customers begin with a Starter Bundle that includes brand-new, professionally waxed chains. Starting from new allows us to control the process from day one; ensuring complete decontamination, consistent waxing, and optimal performance throughout the life of the chain.

When rotated through the subscription, these chains are designed to last a combined total of up to 50,000 km, meaning they are very likely the last chains your bike will need for a long time. This approach ensures you experience the full benefits of the DecaWatts system: a cleaner, quieter drivetrain, longer component life, and consistently low friction.

We require the Starter Bundle so every customer gets the best possible experience from the subscription and the waxing process; without compromises.

If your chain starts making noise or you get caught in the rain, there’s no need to worry. Waxed chains are designed to run clean and quiet, but heavy rain or extended wet conditions can temporarily wash away surface wax and increase noise.

In those cases, simply dry the chain and apply a light top-up using the included Tru-Tension Tungsten All-Weather lubricant. This will quiet the chain and protect it until your next scheduled monthly service. When your chain comes back to us, it will be fully decontaminated and professionally re-waxed, restoring it to peak condition.

Occasional noise after wet rides is normal, and it won’t harm the chain or drivetrain as long as it’s addressed with a quick top-up. Your monthly service ensures everything is fully reset and kept running perfectly.

Tru-Tension should be applied after the initial 1,000 km of dry riding on your waxed chain, and then every 200 km thereafter. It should also be applied any time you get caught in the rain.

If your chain ever begins to sound dry or make noise, a quick application of Tru-Tension will quickly restore quiet, smooth operation until your next scheduled service.

Step 1: Clean the Chain

Before applying Tru-Tension Tungsten All-Weather Lube, it’s essential to remove any dirt, moisture, or contaminants from the chain. This ensures proper wax adhesion and optimal performance.

What you’ll need:

• 99% isopropyl alcohol (available at most pharmacies or online)
• A clean microfiber cloth
• A small spray bottle (to apply the alcohol)

Instructions:

1. Shift into a straight chainline: the middle of the cassette and the largest front chainring.
   
2. Spray one full coat of isopropyl alcohol directly onto the chain while turning the cranks backward to cover the entire length.
   
3. Lightly spray the alcohol onto a clean microfiber cloth.
   
4. Hold the cloth at the bottom span of the chain (between the lower pulley and the crankset), and rotate the cranks backward 15–20 times, allowing the chain to pass through the alcohol-soaked cloth.
   
5. Wait at least 5 minutes for the alcohol to fully evaporate and dry.
   

While the chain is drying, shake the lube bottle thoroughly. Wax-based drip lubes contain friction-reducing additives that settle over time—shaking ensures everything is fully mixed and ready for use.

Step 2: Apply Tru-Tension Tungsten All-Weather Lube

• Apply one drop to each roller (the small rotating pins between chain links).
  
• Do this on the lower section of the chain, between the jockey wheels and chainrings.
  
• Maintain a straight chainline (middle of cassette, large front chainring).
  
• It’s okay to use slightly more to ensure all rollers are evenly coated.
  

Step 3: Work the Lube Into the Chain

1. In the same chain position, pinch the top and bottom of the chain with your fingers and rotate the cranks backward 15–20 times.
   
2. Shift into the smallest front chainring and smallest rear cog, and backpedal 15–20 times.
   
3. Then shift into the largest front ring and largest rear cog, and pedal forward (or backward, if your setup allows) 20 more times.
   
   This sequence helps distribute the lubricant thoroughly through the internal surfaces of the chain.
   

Step 4: Let It Cure and Remove Excess

Dry Time: Let the chain dry for 10–15 minutes.

Use a clean microfiber cloth to remove excess lube from:

• The chain
  
• The chainrings
  
• The cassette
  
• The pulley wheels

Yes, you can cancel or paus your subscription anytime

In most cases, your chain is back with you within 15 days, well before it’s time to swap again.